Frequently asked questions

What are the benefits of using Kangoo Jumps?
Kangoo Jumps:
- Protect your knees and joints (up to 80% less impact force when jogging).
- Increase your endurance.
- Facilitate weight loss, and help sculpture your thighs and buttocks.
- Improve your cardio-vascular system capacity.
- Produce a feeling of euphoria when used .
- Are safe and fun to use!

Can Kangoo Jumps be used by anyone?
Yes,Kangoo Jumps are ideally suited for all ages ( 6 to 90 +),and all fitness levels people with health problems should first consult their doctor.

Is it difficult to learn how to use Kangoo Jumps?
Not at all. You will feel comfortable and safe after only a few minutes of use. The Kangoo Jumps are very stable. Kangoo Jumps can be used for running, aerobics, dancercise, for all types of exercise!.

Do doctors recommend the use of Kangoo Jumps?
Yes they do, for several reasons

I am not sports-oriented, coordinated and overweight, can I use Kangoo Jumps?
Yes of course! Those people who are overweight and have not had any regular exercise for a period of time should start using their Kangoo Jumps for 3 to 5 minutes a session repeating 2 to 3 times a day and gradually increase to 12 to 15 minutes. Never exceed your level of comfort. As you regularly use Kangoo Jumps your metabolic rate will become increasingly more efficient resulting in noticeable improvements in muscle tone, weight management and an enhanced feeling of well being. In addition, your endurance will increase and you will be able to exercise for longer. As always, it is important to remember that before embarking on any new fitness regime, you should first consult your medical practitioner.

Why am I experiencing discomfort in my shoulders/lower back / feet?
This is due to the Kangoo Jumps correcting the imbalances in your posture. This discomfort is only temporary and will eventually go away after you have used your Kangoo's regularly. Though, it is important to remember to not over do it on your Kangoo Jumps. Start off by using them for 3 to 5 minutes a session, repeating 2 to 3 times a day and gradually increase to 12 to 15 minutes. Never exceed your level of comfort. Though, in many cases non-sportive people have reported no discomfort after using KJ's for the first time.

I am experiencing discomfort in the arch of my foot, what can I do?
It is normal for first time users of Kangoo Jumps to experience some discomfort . This is due to the fact that the user is exercising muscles that they may not have, for some time and the foot needs a little time to adapt. However, some users do experience discomfort in the arches of their feet if they have fallen arches or flat feet. In which case, we recommend that you use a support inside the Kangoo Jump Boot.

If this is not the case with you, then it may be that you just need to continue to use the Kangoo Jumps. Your foot will adapt and the discomfort will go away. We must stress though, that if the arch of your foot is rubbing and it feels like you may get a blister then, you should get a support because this proves the theory that you have a flatter foot on either side.
- Make sure your Kangoo Jumps are not too big for your size. They should rather be a little tight than loose.
- Make sure you are not tightening your straps and buckles too tight. Kangoo Jumps should be a snug fit.

I am very light in weight and cannot compress the Kangoo Jumps, what can I do?
At first the T-Springs on your Kangoo Jumps may feel a little hard. After you use them a few times the bands will "soften" and you should be able to compress them quite easily. If you still feel you are struggling to compress the Kangoo Jumps, you can remove the center band on the T-spring and this will make it easier to compress .
If you have purchased the KJ5Pro2 model then you should write to us with your weight and shoe size, and we can advise you on what to do.

How high can you jump with the Kangoo Jumps?
The height of your jumps depends largely on the strength of the tension springs on your Kangoo Jumps, plus the energy you develop (you can buy additional tension springs and accessories for more extreme uses).It is very important to note: the Kangoo Jumps are not really designed for jumping high, but rather for jogging, aerobic exercise (Kangoo TTR), cross training or dancing.

My buckles are stiff, what can I do to loosen them?
When your buckles are difficult to snap, they are lacking lubricant. The buckles need only a very slight amount of lubricant. Usually, if you apply a very small amount of silicone lubricant to the metal hook below the buckle, this will solve the problem. . Never use car oil or similar to lubricate your buckles and never get oil on your soles.

How often should I replace the tension springs?
This is the component that needs the most attention. We recommend that you replace your T-springs after approximately 40 to 60 Hours of use. You can extend the life of your T-Springs by cleaning the shell junction area regularly, especially if you use your Kangoo Jumps outside on dusty or sandy paths. To remove dust, use a clean paint brush and brush away any accumulated debris from the junction point It is also a good idea to Turn your T-Springs occasionally.
You can use your T-Springs until they eventually snap. However, you will not get an effective rebound from a T-Spring that is heavily worn.

Why has my Shell Broken?
It is normal for shells to break after a certain period of time, which may vary depending on various factors. The material has it's limits.If however, your shell has broken within the 3 month warranty period, it is possible that this breakage is due to an injection problem in the material and we will replace your broken shell free of charge. To prolong the Life of your shell you should make sure that you change your t-springs regularly. If you are running long distances, it would be advisable to change your shells at regular times. Or, if you want to use them till they break for economical reasons, carry 1 shell and 1 allan key with you when you go out (the new KJ Jog Belt has a feature for this).

How do I clean my Kangoo Jumps?
You should clean your Kangoo Jumps with a very mild detergent and warm water solution. If you use your Kangoo Jumps on or near to the beach, you should do this at the completion of your workout.. In addition, you should disassemble them and clean thoroughly the T-spring and Shell Junction. This will prevent premature wearing out of the T-Spring.
When your Kangoo Jumps are dry, you should lubricate your buckles with a small amount of silicone lubricant. You can remove dust from your Kangoo Jumps using a clean paint brush.

Are all the components of the Kangoo Jumps replaceable?
Yes all of the components that make up your Kangoo Jumps are replaceable. You can buy spare parts at our e-shop http://shop.KangooJumps.com
If you cannot find what you are looking for , you can contact us with any query and we will provide you with a speedy response.

Can Kangoo Jumps be used in the cold, or on snow?
You can use Kangoo Jumps in the cold. We recommend not using them at a temperature below - 5 C. The lower the temperature, the more difficult they are to compress, and the shells have a higher tendency to break. This is inherent to any material. Kangoo Jumps are also being used on snow. No problem as long as you remember that snow can be very slippery and use them at your own risk.

You don't need to leave the Kangoo Jumps in the cold before using them. Rather on the contrary: leave them in a heated room before using them in the cold. This way they will compress in the usual way. The material heats up while being used, so that it will stay warm WHILE being used.

Is there a DVD or Music CD I can purchase that is specifically for use with Kangoo Jumps?
Yes there are several.

How about the quality of the Kangoo Jumps?
They are made of the best materials available. The hard shell boot, is made of PU, which is about 3 times more expensive than the materials used for most in-line skates. Kangoo Jumps are on the market since a few years already, and have been put under very severe strain tests:
- They are being used by marathon men running at least 10 km per day, for months.
- They are being used in fitness clubs for up to 3 hours per day, regularly.

So the weak points have already been spotted and improved. Like any other quality product though, Kangoo Jumps do not last for ever. We are continually improving our product.

They need to be serviced, by replacing the used parts. Any spare part is available to purchase from our offices.
The parts which should be replaced the most frequently are:
a) The Tension Springs
b) The Shells

The soles, , will not wear out for a very, very long time!

Is Kangoo TTR difficult in comparison with normal aerobics?
No, Kangoo Jumps are really very easy to use (within a few minutes you will be very comfortable wearing them) and the choreography of the basic TTR course is simple and easy to follow, even for a beginner.

Is Kangoo TTR safe?
Yes, it is even safer than normal high cardio aerobics, because the Kangoo Jumps protect your knees and joints.
They reduce the impact on the ground by up to 80%.
Caution: since aerobic training with Kangoo Jumps is so much fun and creates a state of euphoria, be careful not to over train and exceed your heartbeat limit.

Can I practice Kangoo TTR at home?
Yes you can, but we recommend you first take a Kangoo TTR class at a Gym, to get directions from a certified Trainer.

Has Kangoo TTR been approved by official fitness organizations?
Yes, it has been approved by several organizations, including the world's largest: AFAA Aerobics and Fitness Association of America.

Do I need to buy a pair of Kangoo Jumps to attend a Kangoo TTR class in a Gym?
No. Fitness Centers offering Kangoo TTR classes usually have Kangoo Jumps available for their members to use.

Which are the main benefits of Kangoo TTR?
It's a lot of fun, it protects your joints, makes you lose weight faster, you will have a fantastic workout and you won't be able to wait for your next one!

Are there scientific studies about Kangoo Jumps and Kangoo TTR?
Yes, there are at present 5 university studies, all confirming the great benefits.
In our product information on this web site you can find all of the studies and testimonials.

Why are they so effective at weight loss?
As scientific studies show, you spend about 20% more calories with Kangoo Jumps compared to the sames exercises made with conventional shoes. However, this alone does not explain the dramatic weight loss overweight individuals experience when they use Kangoo Jumps. The secret lies in the lymphatic systems: The lymph is the liquid which circulates in-between our cells, to carry the wastes and toxins, out of our body, keeping it healthy. Most of us are unaware that our bodies contain five times as much lymph fluid as blood. However our lymphatic system, which is also our immune system, does not have a pump, like the heart, to keep its liquid in motion. It depends on our natural movements for circulation! If we don’t move enough, excess levels of toxin actually clutters or poisons our lymphatic system. In some places the lymph fluid actually crystallizes into cellulite, which many of us know is hard to eliminate.

Rebound exercise, with Kangoo Jumps, has been found to be the most effective way to “re-prime the pump” and keep it going.
The lymphatic system also monitors our metabolism. It’s hard to ignore - as we get older, we seem to put on more weight, which become harder and harder to lose.

Studies have shown that our base metabolic rate, which is the rate that our bodies burn calories, decreases as our lymphatic system becomes less efficient

As our this system improves, the increased transfer of nutrients and oxygen into each cell actually helps to remove toxins from our body.

With regular use of Kangoo Jumps, our base metabolic rate will become increasingly more efficient, resulting in noticeable improvements in our muscle tone, and weight management.

In fact, we are actually re-training each cell to perform as it did when we were younger. Once we have re-set our metabolism, we will burn more calories at higher rate, whether we are exercising or not! At least for a certain time.

Why is it better to use them while jogging than just to jog in normal running shoes?
Because Kangoo Jumps protect your joints ! Their patented IPS (Impact Protection System) reduces the Impact to the ground by up to 80% , which makes Kangoo Jumps the lowest impact shoes in the World.

A scientific study made at UBC University - Canada, with 2 groups of students, one group wearing Kangoo Jumps, the other conventional running shoes, shows that, during the 3 months of the study, 42% of those wearing conventional running shoes got injured, while 0% of those using Kangoo Jumps got any injury.

What are the main parts of the body that will be firmed up?
With Kangoo Jumps, every single cell of your body gets a full workout. Which means that, all the muscles of your body are being firmed up simultaneously, with each bounce you do. N.A.S.A quotes "Rebound Exercise is the most efficient and effective form of exercise ever divised by men".

How do they balance people so that they don’t fall over in them?
Kangoo Jumps are very stable and safe because their soles are as wide as those of conventional shoes. They don't require any act of balance. You learn how to use them in a matter of minutes.

Is the trend for using them growing and why?
The trend is growing at a rapid pace, one of the key elements being, that buyers love them so much that they recommend them to all their friends! To get an idea you may want to have a look at some of the hundreds of spontaneous, unsolicited testimonials we receive.

People want to have fun when they exercise. Kangoo Jumps alleviate two major issues with physical training – boredom and safety!